Job: Administrative 1

This posting has expired and is no longer available.

Job Description

Job Description Summary

We are seeking the right candidate to join our team as a Customer Care Coordinator for the Phoenix Division located in Scottsdale, AZ.

Job Details

Primary objectives of this position are: Produce high customer satisfaction through effective communication and documentation.

Primary responsibilities:

  • Data Entry of Warranty Work Requests and Excel.
  • Handle all escalated customer calls to include documentation.
  • Reach out to/follow up with homeowners based on survey responses.
  • Assist CSRs by providing documentation and support as needed.
  • Answer and process Customer Service phone calls from a Call Center.

Qualifications:

  • Customer Service experience.
  • Home Builder experience a plus.
  • 45WPM Typing
  • High school diploma
  • Experience in at least two functional areas listed above
  • Excellent written and verbal communication skills
  • Problem solving skills
  • Strong Ability to multi-task
  • Solid computer skills
  • As an employee, you must demonstrate a commitment to the Core Values of Taylor Morrison: Integrity, Customer Focus, Respect for People, Teamwork and Continuous Improvement

Benefits of Working With Taylor Morrison

We are looking for dedicated professionals that share our values of putting the customer - and their needs - first.  In addition to a great team atmosphere, career development and advancement opportunities, we offer full-time employees an extensive benefits package, to include:

  • Competitive Compensation
  • Health Care - Medical/Dental/Vision/Prescription Drug Coverage
  • 401(k) with Company Matching Contributions
  • Flexible Spending Accounts
  • Disability Programs
  • Employee & Dependent Life Insurance
  • Vacation & Company Holidays
  • Tuition Reimbursement
  • Employee Home Purchase Rebate Program
  • Home Mortgage Program
  • Employee Assistance Program (EAP)

Welcome to the Taylor Morrison, Inc. Career Portal

In order to be the best in the industry, you have to surround yourself with the best people. At Taylor Morrison, Inc., we are committed to being the best North American homebuilder as measured by our employees, customers, shareholders, and business partners.

Headquartered in Scottsdale, Arizona, Taylor Morrison Home Corporation operates in the U.S. under the Taylor Morrison and Darling Homes brands. Taylor Morrison is a builder and developer of single-family detached and attached homes serving a wide array of customers including first-time, move-up, luxury, and active adult customers. Taylor Morrison divisions operate in Arizona, California, Colorado, Florida, Georgia, Illinois, North Carolina and Texas. Darling Homes serves move-up and luxury homebuyers in Texas. In addition, Taylor Morrison also offers home financing though Taylor Morrison Home Funding, providing professional and knowledgeable home mortgage options.

Taylor Morrison, Inc. is always looking for dedicated professionals who share our values.  Please use our Career Portal to view current job openings and apply for positions online.

Thank you for considering a career with Taylor Morrison, Inc.!

For more information about Taylor Morrison please visit www.taylormorrison.com.



Posted 30+ Days Ago

Full time

R0002384